Privacy Policy
1. Introduction & Scope
Last updated: September 2026
At Water Heater Alpharetta Pros, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information when you interact with our website or utilize our water heater repair and replacement services in Alpharetta, GA.
2. Information We Collect
We collect information that you voluntarily provide to us when you request a service, submit a form on our website, or call our team. The types of personal information we may collect include:
- Your name and contact details (phone number, service address).
- Details regarding your service request or water heater issue.
3. How We Use Your Information
We use the information we collect strictly to provide and improve our services. Specifically, your data is used for:
- Scheduling service calls and appointments.
- Dispatching our technicians to your location.
- Providing customer support and following up on completed services.
- Improving our website and overall service offerings.
4. Information Sharing & Protection
Your privacy is our priority. We NEVER sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is only shared with our internal team and trusted service providers necessary to complete the service you requested (such as dispatch software).
5. Security Measures
We implement a variety of security measures to maintain the safety of your personal information. These include secure storage protocols and encryption where applicable, ensuring your data is protected against unauthorized access, alteration, or disclosure.
6. Cookies & Website Analytics
Our website may use "cookies" and similar tracking technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors interact with our site, allowing us to make necessary improvements. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.
7. Your Rights & Options
You have the right to access, update, or delete your personal information that we have on file. If you wish to make changes to your data or request its removal from our active records, please contact us using the information provided below. We will promptly address your request in accordance with applicable laws.
8. Contact Us For Privacy Inquiries
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us:
Phone: (770) 764-0362
Address: Academy St, Alpharetta, GA 30009